Network/Server Facility

Our network and servers are hosted in a colocation room in downtown Bloomington. Our provider has redundant connectivity through SBC in Bloomington and Time Warner in Indianapolis. This gives us redundant connections to two different parts of the Internet backbone. They have instant failover in the event of a router failure.

The server room is air cooled to 62 degrees and all the racks are hooked up to a diesel power generator and UPS units for continuous power backup, even during extended city wide power outages.

We monitor the environment of the server room and are alerted automatically if the temperature rises above or below a specified threshold and do daily physical location checks of the facility. There is very limited keyed access to the room, the racks and the building itself.

We monitor the bandwidth utilization on our network and have a policy of having no more than 50% average usage during any month. If we pass that 50%, we increase our overall bandwidth. This gives all our customers the breathing room for burstable network traffic as well as sustained transfers.